ArcticDesk v1.2.2 - STABLE RELEASED

ArcticDesk v1.2.2 - STABLE RELEASED

Multi-Channel Support

ArcticDesk takes customer communication from all your support channels, be it your web site, email or social media, and converts them to support tickets. These tickets are aggregated in one organised grid for your support team, and customers can continue to use the channel they prefer.

Powerful Ticket Management

One click required for most ticket actions allowing quick and easy management of tickets. Collaborate with the team, see when another operator is viewing the same ticket and leave notes for others. Save a draft response and come back to the ticket later.

(DL#00106)

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